The Chapter Hotels - Lancaster Gate, London

The hotel is in a decent location with access to Hyde Park, but my experience was marred by cleanliness issues and outdated room conditions. The staff were friendly, yet service felt inattentive, especially during busy times. Overall, it seems the hotel doesn't quite live up to its four-star rating, and I wouldn't return based on my stay.

I had a fantastic stay at this hotel, which is just a short walk from Hyde Park and many transport options. The rooms were spacious and well-kept, making for a comfortable experience. The breakfast spread was truly impressive and one of the highlights of my visit. However, I did notice some noise from the kitchen area that could be disruptive at times. Overall, it felt like great value for the amenities provided.

I had a lovely stay overall with excellent service from the staff and a really convenient location near Hyde Park. The rooms were comfortable, though mine could have used a refresh to be truly up to par. Dining options were limited but still enjoyable, making this hotel a solid choice for anyone exploring the city. However, I was a bit let down by the cleanliness and the lack of attention to room details.

I had an exceptional stay at this hotel, where the attentive staff made me feel right at home from the moment I arrived. The location was perfect, just a short walk from Hyde Park, which was a lovely bonus for enjoying leisurely strolls. The rooms, while comfortable, had a few minor issues like noise from neighboring rooms, but overall, I found them quite spacious. Dining was enjoyable, especially with the quality of breakfast options offered. However, on some occasions, the service in the dining area could be a bit slow. Overall, a fantastic experience with a few small areas for improvement.

I had a lovely stay at the hotel. The rooms were cozy and elegantly designed, providing a comfortable atmosphere. The staff went above and beyond during my visit, being both friendly and attentive. However, the breakfast experience could have been better as one morning was quite chaotic. Overall, it was a nice place to stay with great proximity to parks and transport, but I felt the lack of communal facilities was a bit of a downside.