The Chapter Hotels - Lancaster Gate, London ~ Discover room options, reviews & pricing

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The Chapter Hotels - Lancaster Gate London Room photo

The Chapter Hotels - Lancaster Gate London Exterior photo

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Key details

About the Hotel

36 Lancaster Gate, London, United Kingdom, W2 3NA

Close to Kensington Gardens

Very good

7.4

7.2

/10

4.6

Loved by The Chapter Hotels - Lancaster Gate guests

Helpful staff
Great shower
Spacious room
Nice area

"The room was way bigger than expected."

Genesis from United States

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"The rooms are large if you scale."

Ondzz from Australia

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"Awesome location right next to Hyde park and on the tour bus route."

Brett

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Rooms

The Chapter Hotels - Lancaster Gate offers 199 spacious rooms with a contemporary style. Each room includes 32-inch high-definition televisions and amenities like tea and coffee making facilities. The Executive Rooms come with added comforts such as a complimentary mini-bar and views of the city.

Dining

The hotel includes the Chapter Bar and Lounge, providing a casual dining atmosphere. Guests can enjoy a variety of culinary options, from light bites to full meals. The hotel also offers an extensive drink menu, featuring local and international beverages.

Location

Situated just a short stroll from Hyde Park, the hotel is conveniently located near major attractions. The Lancaster Gate Underground Station is only a few minutes away, providing easy access to London's transport network. Nearby attractions include Oxford Street and Kensington Gardens.

Wellness

The hotel features a 24-hour fitness center aimed at helping guests maintain their workout routine. Equipped with modern cardio machines and weights, this space offers convenience for guests on-the-go. Wellness services such as yoga sessions may also be available in the vicinity.

Business

For business travelers, The Chapter Hotels - Lancaster Gate provides meeting rooms equipped with audio-visual technology. Flexible meeting spaces can accommodate various group sizes, making it suitable for different events. Business services such as printing and faxing are also available.

Highlights

Location: Short stroll from Hyde Park

Rooms: 199 spacious rooms

Dining: Chapter Bar and Lounge

Business: Flexible meeting spaces

Must-do experiences

Take a stroll in Kensington Gardens to see the Serpentine Lake.
Savor a classic pie and mash at M.P. Walsh, a local favorite.
Visit the lesser-known Leighton House Museum for stunning art.
Explore the food stalls at Borough Market for a tasty adventure.
Catch a performance at the historic Old Vic Theatre for culture.

Location: Great

8.8/10Review score

View hotel on map

Guest Emotional Experience

Away at HomeHomely feel

“Set off Hyde Park in a calm enclave looking onto a church, the welcoming and useful staff give the stylish hotel a homely feel.”

Rubinsky from United Kingdom

Quiet Nights for Busy DaysWonderful sleep

“The room was quiet all night no outdoor noise and no noise heard in corridors which meant I had a wonderful sleep in the comfortable bed.”

Ezz1_12 from Saudi Arabia

Explorers, Not TouristsEasy walkability

“Very easy walkability, just a block and a half from Kensington Gardens, Hyde Park, the Tube, Picadilly station, restaurants and more!”

Jennifer

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Select your room type

The Chapter Hotels - Lancaster Gate offers a variety of rooms including double rooms, family rooms, and suites with breakfast, free cancelations, and special deals

Standard Double Room

2 persons

130 sq. feet

1 Double bed

Shower

Heating

room details

Twin Room Private Bathroom

2 persons

155 sq. feet

2 Single beds

Shower

Heating

room details

Triple Room

2 persons

220 sq. feet

1 Double bed

Shower

Heating

room details

Family Room

2 persons

240 sq. feet

2 Double beds

Shower

Heating

room details

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Facilities

The Chapter Hotels - Lancaster Gate offers amenities for your comfortable stay and unforgettable experiences

Facilities: Very good

7.4/10Review score

General

No smoking on site
Wi-Fi
24-hour reception
VIP check-in/ -out
Express check-in/ -out
No pets allowed
Security
Luggage storage
Lift
Smoke detectors
Fire extinguishers
Key card access

Services

Housekeeping
Tours/Ticket assistance

Business

Business centre
Fax/Photocopying

Children

Cots

Room features

Air conditioning
Heating
Sitting area

Bathroom

Free toiletries

Media

Flat-screen TV
AM/FM alarm clock

The Chapter Hotels - Lancaster Gate Location

36 Lancaster Gate, London, United Kingdom, W2 3NA

Map view

36 Lancaster Gate, London, United Kingdom, W2 3NA

City landmarks

Park

Hyde Park

1.0 mi

Garden

Buckingham Palace

1.8 mi

Museum

Victoria and Albert Museum

1.4 mi

Museum

Science Museum

1.2 mi

Museum

Natural History Museum

1.3 mi

Palace

Kensington Palace

3000 ft

Landmark

Madame Tussauds London

1.3 mi

Park

Kensington Gardens

2600 ft

Landmark

Coca-Cola London Eye

2.7 mi

Landmark

Harrods

1.5 mi

Landmark

Marylebone

1.4 mi

Museum

The British Museum

2.3 mi

Landmark

Oxford Street

1.5 mi

Event hall

Royal Albert Hall

4900 ft

Gallery

Wallace Collection

1.4 mi

Monument

The Albert Memorial

4300 ft

Landmark

Paddington

2900 ft

Landmark

Marble Arch

1.0 mi

Museum

Apsley House

1.4 mi

Landmark

Elfin Oak

2300 ft

Museum

Design Museum

1.6 mi

Landmark

Westbourne Grove

1.1 mi

Art object

Sherlock Holmes Museum

2.1 mi

Park

Holland Park

1.5 mi

Fountain

Princess Diana Memorial Fountain

4300 ft

Gallery

Serpentine Galleries

3700 ft

Gallery

Lisson Gallery

1.2 mi

Nearby

Monument

Peter Pan Statue

1200 ft

LondonEngland

Bayswater

1800 ft

Restaurants

Taormina

1100 ft

19 Craven Terrace

La Fiamma

1300 ft

10 Craven Terrace

Tukdin

1600 ft

41 Craven Road

Europafood.xb

1600 ft

35 Craven Road

Laurents

1600 ft

39 Craven Rd

Park Grand Paddington Court Restaurant

1800 ft

27 Devonshire Terrace Paddington

Appennino Pizzeria and Rotisserie

1800 ft

8 Devonshire Terrace Devonshire Square

Olio Bar & Restaurant

800 ft

1-7 Lancaster Gate

The Village Paddington

1700 ft

29-31 Craven Road

Flavors Of India

1800 ft

46 Gloucester Terrace Paddington

Explore London

Explore Lancaster Gate

Hyde Park

20 minutes' walk

A vast and historic park offering serene landscapes, lakes, and diverse outdoor activities.

Kensington Palace

11 minutes' walk

The residence of the Duke and Duchess of Cambridge, featuring beautiful gardens and royal exhibitions.

Victoria and Albert Museum

30 minutes' walk

A world-renowned museum housing art and design collections, with free admission and guided tours available.

Natural History Museum

25 minutes' walk

Famous for its dinosaur skeletons and exhibits on natural history, offering a fun outing for all ages.

Discover the local attractions near The Chapter Hotels - Lancaster Gate

Learn about remarkable landmarks near The Chapter Hotels - Lancaster Gate that offer a variety of experiences for guests.

Perfect for leisurely walks in beautiful surroundings: Kensington Gardens

Ideal for discovering royal history and architecture: Kensington Palace

Great for an interactive experience with famous figures: Madame Tussauds London

Well suited for appreciating Victorian design and art: The Albert Memorial

Best for engaging with fascinating exhibits on nature: Natural History Museum

Well suited for exploring innovations and technology: Science Museum

Great for immersing in world history and culture: The British Museum

Pedal Boating at The Serpentine

8 minutes' walk

Enjoy pedal boating in Hyde Park's serene waters, perfect for families and thrill-seekers alike.

Yoga at Kensington Gardens

10 minutes' walk

Relax with outdoor yoga sessions amidst greenery, available during warmer months with local instructors.

Taormina

4 minutes' walk

An Italian eatery known for its homemade pasta and cozy ambiance, ideal for family dinners.

La Fiamma

5 minutes' walk

Charming Italian restaurant featuring wood-fired pizzas and fresh ingredients, with vegetarian options.

Tukdin

6 minutes' walk

Serving Malaysian cuisine in a casual setting, known for its authentic flavors and vibrant dishes.

Discover dining options near The Chapter Hotels - Lancaster Gate

Seek out a selection of restaurants near The Chapter Hotels - Lancaster Gate that cater to diverse culinary preferences.

Ideal for enjoying authentic Italian delicacies: Taormina Italian Deli Cafe

Perfect for experiencing flavorful Middle Eastern cuisine: Tajrish Restaurant

Well suited for relaxed coffee breaks and pastries: La Meena Cafe

Best for hearty breakfasts and casual dining: Sheila's Cafe

Suited for quick meals in a cozy setting: Craven Cafe

Great for enjoying traditional pub fare: The Swan

Perfect for upscale dining with a refined atmosphere: Laurents

Royal Albert Hall

18 minutes' walk

Iconic venue hosting concerts and performances, offering a rich cultural experience for music lovers.

The Comedy Store

12 minutes' drive

A renowned comedy venue with regular performances, perfect for a night of laughter with friends and family.

Getting around

City Centre

London6 min · 2.4 mi

Airports

London City (LCY)29 min · 11.6 mi

London Heathrow (LHR)38 min · 15.5 mi

Train

Paddington Station8 min · 2000 ft

Underground

Lancaster Gate tube5 min · 1400 ft

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Property information and rules

Check-in

from 15:00-23:59

Check-out

until 12 pm

Guest Parking

No parking available.

Internet

Wireless internet is available in for free.

Breakfast

The hotel offers a full breakfast at the price of GBP11.99 per person per day.

Children & extra beds

There are no extra beds provided in a room. There are no cots provided in a room.

Pets

Pets are not allowed.

Languages

English, Romanian, Polish, Russian, Hindi

Year renovated:

2012

Number of floors:

Number of rooms:

Former name

Arbor Hyde Park

Reviews and Ratings

Feedback about The Chapter Hotels - Lancaster Gate from previous guests about their experience.

Review summary

Based on recent reviews

The Chapter Hotels - Lancaster Gate is appreciated for its convenient location close to Hyde Park and Lancaster Gate station, providing easy access to transportation. Many guests find the rooms spacious and clean, with comfortable beds and well-appointed features, although some have noted that certain rooms could use some refreshing. The proximity to Paddington and the Elizabeth line is also a plus, and some rooms offer enjoyable features such as high ceilings and bobble lights.

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Review score

Based on 1681 verified reviews

6.4/10

Nice

54%

Recommend

Breakfast

10.0/10

Free Wi-Fi

8.9/10

Paid Wi-Fi

6.7/10

Facilities

7.4/10

Pros

Great location

Clean rooms

Welcoming staff

Tea/coffee facilities

Cons

Poor condition

Thin walls

based on 89 reviews

4.5/5

Sebastian from Germany

Family with children

Standard Double Room

3 nights in November 2025

Reviewed:December 08, 2025

9/10

A Peaceful and Polished Stay

clean roomgreat locationcute staff

The hotel is near Hyde Park and Lancaster Gate station , thus making exploring quite straightforward. The room I occupied was very comfy and tidy with thoughtful touches. I particularly enjoyed the open and cute nature of the staff , especially their attentiveness.

0 Helpful

Taylor from United Kingdom

Standard Double Room

3 nights in October 2025

Reviewed:October 20, 2025

9/10

convenient locationshort walkeasy access

The location is very convenient. The hotel is a short walk from the Elizabeth line at Paddington,. Lancaster Gate station is also a short distance away, facilitating easy access to the rest of the network. I did not need to use cabs.

The hotel had no mini fridge.

0 Helpful

FAQs

About The Chapter Hotels - Lancaster Gate

What popular attractions are closest to the The Chapter Hotels - Lancaster Gate?

Guests of the The Chapter Hotels - Lancaster Gate can visit Peter Pan Statue (around a 5-minute walk from the accommodation), or Bayswater placed 7 minutes' walk away.

What is the nearest airport to the 4-star The Chapter Hotels - Lancaster Gate?

London City airport lies within 20 km of the 4-star The Chapter Hotels - Lancaster Gate and is reachable with a 36-minute drive.

Does the 4-star The Chapter Hotels - Lancaster Gate have a car parking on site?

Guests of the 4-star The Chapter Hotels - Lancaster Gate can take advantage of parking.

What is the earliest I can check-in at the hotel?

At the hotel, you can check in from 15:00 till 23:59 on the day of arrival.

What is the earliest and the latest I can check-out at the The Chapter Hotels - Lancaster Gate?

At the The Chapter Hotels - Lancaster Gate, you can check out from 12:00 till 12:00.

How much does a room at the London hotel cost?

The price for a room in the London hotel starts at £103.

What payment methods are available in the The Chapter Hotels - Lancaster Gate?

At the The Chapter Hotels - Lancaster Gate, guests can pay using American Express, Visa, and Maestro as well as other payment methods.

What are the room types offered by the 4-star The Chapter Hotels - Lancaster Gate?

The 4-star The Chapter Hotels - Lancaster Gate provides such room types as Private Bathroom Twin Room, Standard Queen Room, and Private Bathroom Double Room.

Does The Chapter Hotels - Lancaster Gate staff speak foreign languages?

Yes, the staff of The Chapter Hotels - Lancaster Gate can assist you in English, Russian, Romanian, Polish, and Hindi.

Which facilities does the The Chapter Hotels - Lancaster Gate provide?

Top locations of the The Chapter Hotels - Lancaster Gate include luggage storage and a restaurant, whereas guests' safety will be ensured with a safety deposit box and 24-hour security service.